Privacy Policy
Last updated: 15.08.2026
1. Who is responsible for your personal data?
The controller of your personal data is operating the MOLKA handmade project.
Contact:
2. What information may we collect?
Depending on how you use the website, we may process:
- name and surname;
- email address;
- delivery address;
- billing information where required;
- telephone number, if provided;
- order details;
- information included in messages sent to us;
- technical information necessary for the operation and security of the website.
3. Why do we use your information?
We may process your personal data in order to:
- process and fulfil orders;
- arrange delivery;
- process payments;
- communicate with you about your order;
- handle returns and complaints;
- respond to enquiries;
- comply with legal and accounting obligations;
- protect the website and prevent misuse.
4. How long do we keep your data?
We keep personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable law.
For example, information relating to purchases may need to be retained for accounting, tax or legal purposes.
5. Who may receive your data?
Where necessary, personal data may be shared with trusted service providers involved in operating MOLKA, such as:
- website hosting providers;
- payment providers;
- shipping and delivery providers;
- accounting or tax service providers;
- technical service providers.
We only share information necessary for the relevant purpose.
6. Your rights
Depending on the circumstances, you have rights including:
- access to your personal data;
- correction of inaccurate data;
- deletion of data;
- restriction of processing;
- data portability;
- objection to certain processing;
- withdrawal of consent where processing is based on consent.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
7. Cookies
The MOLKA website may use cookies necessary for its operation.
Depending on the services and tools used on the website, cookies may also be used for analytics, preferences or other purposes.
8. Contact
For questions concerning personal data: